While the Airspeed multistreams are end of support for almost 2years now and I would love to see them all replaced with new airspeed 5500 or the new fastserve... there are still a few out there.
Recently got a request to help changing some settings and as I have some time to spare (nice for once) decided to see if I could help.
But after a few minutes I encountered a familiar problem for which I can't remember, even after 3-4 hours, the solution and google also does not find an article in the knowledgebase that has the solution.
On the multistream units the record templates, destination templates and default templates are all set through the interplay framework service configuration. But whatever I try, also when I copy a template and rename it, the codec, bitrate, bitrade mode, gop structure selection pull down menu's stay greyed out, like the new button. In the install manual the picture in the chapter of setting up the template shows the exact same thing.
As I have set these up in the past I remember there was something 'not obvious' but I simply can't remember...
Anyone that can unblock my memory?