Hi again,
I need some help with the Media Director System once more. We did an Update to 1.2 because we need the support of Canon XF files, because we shoot a lot with c300s.
The deinstallation of 1.1 worked fine and also the new installation of the 1.2 Engine performed without any errors. I checked the install logs and there is also no error code reported. Then I followed the installation guide and installed the AMA plugins, rebooted and logged in as the MAAdmin user. so far.
The ingest of any mxf material doesn't work. I suppose there is some problem with the ama plugins?
When I drop files into the drop tool, the new clip tool addon recognize the material. But after copying the material to the "parked" drive, I always get error messages:
"Error #1 occurred in GetVolumeInfo:
Details:
Job 0b42c2df-8d52-421c-88d5-c525f65f09f1 failed on MediaRewrappingWorker_SLMDIR01_4 or cannot be monitored.
Reason: Avid.MediaRewrapping.MediaWrapper.MediaWrapperException: src\MediaProcessor\AMA\AMAVolumeInfoExtractor.cpp, 435: volumeHandler: Could not find volume handler for specified path.
at Avid.MediaRewrapping.MediaWrapper.VolumeInfoExtractor.Execute()
at Avid.MediaRewrapping.Worker.WrapperJobProcessor.Execute()"
Is there anyone who experienced the same issues before I roll back to 1.1
Best regards
