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How fast is your Interplay?

Sometimes the system I'm using works well, but sometimes it's REALLY slow.  Some examples:Open a Bin in a Symphony Nitris - might take 5 minutesSearch for some clips in the Interplay window of a...

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CloudUX pods failed to running

Some of the Pods in CloudUX showing the error message : 0/1 nodes are available: 1 node(s) didn't match pod affinity/anti-affinity, 1 node(s) didn't match pod anti-affinity rules.These pods are similar...

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Issue & fix -- for Cloud UX 2020.4.x sites

An issue was found with MediaCentral | Cloud UX (version 2020.4.x) where if a site is running with 3rd Party Integration when the site reboots (for maintenance or troubleshooting)MediaCentral | Cloud...

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How to check if spaaf/aaf files link to a valid storage path in Interplay

Hi communityI have a question after resolving, with the help of Avid support, send to playback issues from cloud UX at one of our customers which proved to be caused by media indexer performance...

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MediaCentral | Cloud UX 2021.7.12 - available now (2023.03.17)

MediaCentral | Cloud UX 2021.7.12 was posted to the download center today.The readme can be found here:https://resources.avid.com/SupportFiles/attach/MediaCentral_Cloud_UX/MCCUX_2021_7_12_ReadMe.pdfThe...

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error when logging into avid instinct

WHEN I ATTEMPT TO LOGIN TO AVID INSTINCT I GET THE FOLLOWING ERROR "Asset Manager : Unable to acquire interplay engine services. Please check your interplay access installation and verify that are...

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Remote Media Offline

Hello We have recentlky invested in a Cloud Remote solution at our facility. However, two of our clients have suddenly got this error message:"Remote Media Offline" in the souce window. Does anyone...

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Subsequence markin/markout WS API

Hi,I created three subsequences from a sequence with different mark-in and mark-out. The interplay API FindRelatives when called on the subsequences gives the list of referring masterclips. I do not...

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MediaCentral webinar 8.24.2023

Avid is having a webinar on "What's New" in media Central next Thursday August 24th.....Check out this link to register.https://community.avid.com/forums/p/209152/932664.aspx#932664Hope to see you...

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Mediacentral production 2022/2023 Media Indexer performance

Hi Mediacentral production users.I have also raised these question to support and in the ACSR mailing list.While Avid indicated the Mediacentral production + Media composer (and dynamic relink) were...

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Released: MediaCentral Cloud UX 2023.7.1 ( LTM )

Hey MediaCentral folks........MediaCentral | Cloud UX Feature Pack 2023.7.1 (Long Term Maintenance (LTM) version) was released this week and can be found on the Avid Download Centerr under Avid...

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Media Indexer priority rescan

Hello,We had an incidence before that we needed to restart both of our Media Indexer servers. The issue was that it started rescanning the media, which made the most recently ingested media offline and...

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MediaCentral | Newsroom Management LTM 2023.7.1 patch - released (Oct.18, 2023)

MediaCentral | Newsroom Management 2023.7.1 patch was released last October 18, 2023. Although classified as a patch, like most MCNM releases, 2023.7.1 is delivered as a full installer .ISO that...

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MediaCentral | Production Management Transcode and STP Encode 2023.7.1 –...

MediaCentral | Production Management Transcode and STP Encode 2023.7.1 have released and the ReadMe is available and can be found here. Software:MediaCentral | Production Management Transcode and STP...

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Sequence Archiving Error - One or more media files cannot be found for...

Thought I'd try something here.  I'm going to post issues we've had and then the solutions we've found in case anyone else has the same issue.Avid Interplay Access archving error:  Sequence Archiving...

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